Refund policy

<p>We want every find to feel right at home. If something isn’t quite right, please contact us so we can help.</p>
<h2>Our seven-day return window</h2>
<p>To request an exchange, store credit or consideration of a refund exception, email <a href="mailto:hello@unionandmain.store">hello@unionandmain.store</a> <strong>within 7 days of receiving your order</strong>. Include your order number and a brief explanation of your request.</p>
<p>Your request must be communicated within this seven-day window. Your item does not need to arrive back within seven days; we will provide return instructions once your request has been approved.</p>
<h2>Exchanges and store credit</h2>
<p>Approved returns are eligible for an exchange or store credit. Items must be unused, in the same condition in which they were received, and in their original packaging. Proof of purchase is required.</p>
<p>We do not ordinarily offer refunds to the original payment method. Refunds are available only when an exception has been approved by our team or where required by applicable law.</p>
<h2>Return instructions</h2>
<p>Please contact <a href="mailto:hello@unionandmain.store">hello@unionandmain.store</a> for return information and instructions. Wait for approval and the applicable return details before sending your item back.</p>
<h2>Return shipping</h2>
<p>You are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable, except where required by law or otherwise agreed by us. If we arrange return shipping on your behalf, any applicable cost will be communicated in advance and deducted from the approved credit or refund.</p>
<h2>Damaged or incorrect items</h2>
<p>Please inspect your order on arrival. If an item is damaged, defective or incorrect, contact us with your order number and clear photos of the item and packaging so we can review the issue and help resolve it.</p>
<p>Nothing in this policy limits your rights under applicable consumer protection laws.</p>